Privacy Policy

Overview

Brownsville Concrete Company ("we," "us," or "our") operates the website at concretebrownsville.com. This Privacy Policy explains how we collect, use, store, and protect information you provide when you visit our website or contact us about our services. By using our website, you agree to the practices described in this policy.

We are committed to handling your information with care. We do not sell personal information to third parties, and we collect only what we need to respond to your inquiries and operate our business.

Information We Collect

We may collect the following types of information:

Information You Provide

When you submit a contact form, request an estimate, or reach out to us by phone or email, you may provide:

• Your name
• Your email address
• Your phone number
• Your property address or general location
• A description of your project or service request

This information is used solely to respond to your inquiry, provide an estimate, and communicate about your project.

Automatically Collected Information

When you visit our website, certain information may be collected automatically by our hosting provider and third-party tools, including:

• Your IP address
• Browser type and version
• Pages visited and time spent on those pages
• Referring website or search query that brought you here
• Device type (desktop, mobile, tablet)

This data helps us understand how visitors use our website so we can improve it. We do not use this data to identify you personally.

Cookies and Analytics

Our website may use cookies - small text files stored in your browser - to improve your experience and collect analytics data. Third-party tools such as Google Analytics may be used to understand website traffic patterns. These tools may set their own cookies subject to their own privacy policies.

You can disable cookies through your browser settings. Doing so may affect certain features of our website, but will not prevent you from contacting us or requesting a quote.

How We Use Your Information

We use the information we collect to:

• Respond to your questions and service requests
• Prepare and deliver estimates for concrete work
• Schedule and coordinate project work at your property
• Follow up after project completion if needed
• Improve our website and customer experience
• Comply with applicable laws and regulations

We do not use your contact information to send unsolicited marketing emails or add you to distribution lists without your consent.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share limited information with:

• Service providers who help us operate our website or manage communications, subject to confidentiality obligations
• Legal authorities when required by applicable law, court order, or government request
• Successor entities in the event of a business sale, merger, or acquisition

Data Retention

We retain contact information and project records for as long as is reasonably necessary to service your account, comply with our legal obligations, resolve disputes, and enforce our agreements. If you would like your information removed from our records, you may contact us directly using the details below.

Your Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your personal information
• Opt out of certain uses of your information

To exercise any of these rights, contact us at contact@concretebrownsville.com. We will respond within a reasonable time.

Third-Party Links

Our website may contain links to third-party websites such as Google Maps, review platforms, or industry resources. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Children's Privacy

Our website and services are directed at adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is fully secure. We cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how your information is handled, please reach out: